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Thank
you for your interest in RUC's webhotel services. Please read the
FAQ below. If you have any questions or want to open a site,
contact the webmaster.
Frequently
Asked Questions
Can
I get my personal homepage hosted by the webhotelwp server?
No
you can't. Personal homepages are not hosted by Roskilde
University but there are thousands of free or cheap hosting
possibilities in the Internet.
Which
content is eligible for being hosted by the webhotelwp
server?
Basically
any homepage with a content related to projects and/or activities
hosted and/or sponsored by Roskilde University can be hosted by
the webhotelwp server. If you are in doubt, contact us via the
malto link above. Once again, personal materials belong to
personal pages.
Does
the webhotelwp server support PHP and MySQL?
Yes,
but this one is specifically designed to use Wordpress CMS. If you
have a site with static content, you are more than welcome to have
a look at the other server.
How
do I connect to the webhotelwp server?
Use
the backend by appending wp-admin to your site-url,
e.g.:
https://your-site.ruc.dk/wp-admin
But
how do I update my Wordpress installation to the latest release in
order to keep it secure?
That's
a strange question coming from a user, but nothing you need to
worry about. It's done by your IT department.
What's
with those beautiful themes and useful plugins?
Contact
us via the mailto link above in order to find a solution.
I
don't know what happened but I lost some of my files?
Don't
panic, we do perform a backup of your files every night. That said
we still strongly recommend you to keep a safe copy of your
material "just in case".
I
can't remember my password?
Consult
a good doctor. Just kidding... Contact us via the mailto link
above to get a new one.
I
can remember my password but I can't log on webhotelwp.ruc.dk
Did
you check the Caps/Num lock keys?
Can
I share my account with another person working on the same web
page?
No
you can't. User accounts are personal! Each project member must
use his/her own account to log in.
I've
read the FAQ twice but I would still like to know if...
Drop
a mail to us via the mailto link above and we will return to you
as soon as possible with a detailed answer. Count on one business
day to get the answer.
I
just discovered a bug, should I report it? To who?
Yes,
please report it to us by using the mailto link above.
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